FAQ's

Answers to common questions about using Tripfy Africa platform.

How may we be of help?

Tripfy Africa is a platform that connects travelers with trusted tour operators in East Africa, especially Tanzania and Zanzibar.

Click on the “Sign Up” button, fill in your details, verify your email, and you’re ready to explore or upload packages.

Tour operators can create an account, submit their information for approval, and start uploading tour packages once verified

Yes, tour operators choose from different packages to list their tours. Traveler accounts are free to create.

Currently, we focus on East Africa, specifically Tanzania and Zanzibar, with plans to expand across Africa soon

No, we connect travelers with operators. Booking and payments are made directly between you and the operator.

No, Tripfy Africa does not handle payments. Travelers and operators manage payments privately.

We provide 24/7 support for any technical issues or account-related queries through our email at support@tripfy.africa.

You can reach us via email at info@tripfy.africa or call us at +255 772 800 257

Tripfy Africa simplifies travel planning by connecting travelers with verified operators offering authentic East African experiences.